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Remote
Fred,
??
I check each one of these out and run them for 24 hours before I ship them and I have a 14 item check list
and check off each item on it before I ship them.
Your order had everything checked off.
The remotes are very snugly pressed into a space behind the stand as you can see in the photos attached.
You have to pull the clear plastic tab out and then you can get the remotes out.It looks like part of the unit
when you first look at it.You may even have to use a small screwdriver to pry it lose as I've done on several.
Please look at these photos and try this and get back to me.
Don
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